We’re here to help answer your questions.
At OvenMagic, we’ve done our best to create a Web site that anticipates and satisfies our customers’ needs. With that goal in mind, we’ve compiled a list of frequently asked questions. If you do not find an answer to your question here,
How long will it take to clean my oven ?
As a general guide, it usually takes between 1 1/2 to 2 hours to clean an oven. A large appliance, such as a range or Aga is likely to take about 3-4 hours depending on size
Whats included in the price ?
We have set prices and our costs are fully inclusive. There won’t be any hidden extras such as travelling costs or VAT.
Our charges are NOT linked to how dirty your oven is or how long it takes us to clean it.
Is it worth the money?
The results we can achieve depend on the condition of your oven, of course, but we are confident that you will be amazed by the results.
Are you fully insured?
Yes, we are. We hold full public liability insurance as well as being fully insured for both the items being cleaned and anything on the premises (many cleaners do not hold both). Can you put a price on peace of mind?
How are your prices calculated?
Our prices are based on the type of appliance you have, not how dirty it is! Which is why it helps us if you can tell us the make and model of your Oven, Aga or Range.
Do you replace extractor hood filters?
Yes, we can do this for you whilst we are cleaning the extractor hood.
Do you clean Gas Hobs?
Yes, we clean gas hobs, electric hot plate type as well as creamy and induction.
Do you clean above the grill area?
Yes, we clean above the grill as standard.
Do you Clean Neff Slide and Hide Ovens in between the door glass?
Yes, fully trained on Neff Slide and Hide, just let us know at time of booking its a slide and hide.
Do you use Gas Tanks on van?
No, all our tanks are electric pre heated and our supplier uses 100% renewable electricity.
What areas do you cover?
We operate across Worcestershire and South Birmingham area Click here for full list.
Do you repair appliances?
Yes we can However we are happy to replace bulbs and door seals, but for electrical repairs, we recommend MP Appliances, who should be able to help.
Do you clean Rangemaster ovens?
Yes we do, we clean Rangemasters, Aga’s, Ranges, Ovens (single or double).
Do you clean AGA and AGA type traditional range cookers?
Yes we are established AGA cleaning experts. We clean all Heat store type cookers such as Esse, Everhot, Redfyre, Stanley, Alpha, Rayburn any fuel, to the highest standard.
Do you replace door seals?
We can replace Oven door seals, and show you how, however you will need the Make and model number and a photo to order the correct door seal for your Oven.
Do you repair Oven door hinges?
Oven door hinges are spring loaded and can’t be repaired, you will need to order a new set of hinges, Make and model number Required and photo if possible
What is the best natural oven cleaner?
If you want to clean your oven without oven cleaner, you can DIY a natural cleaner using baking soda, vinegar, and water. “We say skip the chemical oven cleaner and use a safe and simple solution that still gives you awesome results. A great homemade oven cleaner is a combination of baking soda and water.
How do I get brown stains off my glass oven door?
The best cleaner for glass oven doors is a mixture of baking soda and vinegar or Lemon juice. “It’s a great non-toxic alternative to harsh chemical cleaners”, If there is built-up grease and grime on the glass, sprinkle some baking soda on the affected areas. Ready made products like Astonish and Pink Stuff paste cleaners work brilliantly.